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Customer Care

Our Customer Care team is eager to help! Whether you have a product question, would like to place an order or have a customer service issue we are ready to assist. If you have a question regarding order history or order status, you can also create / login to your Account to view that information.

  • New Orders
  • Customer Service issues, including Order Status, Returns or Damage/Defective product,
  • Trade Customers,



24 hours a day, 7 days a week by  our website

Customer Service:
Monday – Thursday 8:30 AM – 6:00 PM, EST
Friday 8:30 AM – 5:00 PM, EST

Corporate Office:
Fantastic Shade Clips, LLC.
511 SE 5th Ave  Suite 1914
Fort Lauderdale, Florida 33301
P: (855) FAN-CLIPS

PR Inquiries & Media Relations

For Press and Media related inquiries, please email us at 

Designer Trade Program

To set up an account, or for details regarding our program serving Residential Interior Designers, Contractors and Architects working on Residential Projects, please see our Designer Trade Program. If you are an existing trade customer and would like to place an order or inquire about the status of an existing order, please call (855) -FAN-SHADE, or email us at